Frequently Asked Questions
How long does it take for prints to arrive once they are shipped?
Shipping duration runs about 3 to 5 business days in the US (USPS First Class}, and varies depending on the country when sent internationally. International shipping can take 10 to 15 business days (sometimes longer depending on Customs.)
What type of payments you accept?
We accept PayPal and can accept all major credit cards via PayPal. Orders will not be processed until full payment is confirmed.
How are refunds and exchanges handled?
Products that are damaged, defective or not the correct item ordered are eligible for return. We accept returns in the event of a defective product or if the wrong product is delivered up to 30 days after the delivery of your order. Customer is responsible for return shipping costs. Original shipping costs are non-refundable.
How long does it take before prints are shipped?
The print(s) you order are made to order. The go directly into production, this process usually takes 1-3 business days.
How do you handle damaged goods?
Please allow up to four weeks for lost domestic items to be delivered. If after four weeks the item has not been delivered, I will make arrangements to send a replacement to you. If any item arrives damaged, simply photograph the item in the condition it was received and email it to me and I will arrange for a replacement at no cost to you. International shipping can take 10 to 20 business days (sometimes longer depending on Customs.)
How are prints packed and shipped?
Prints are packaged to avoid any damage in transit. Larger prints will be shipped in a rigged mailing tube with instructions on how to remove any curl that might occur. Smaller prints are shipped in a Stay Flat ridge envelope. Our experience has been very good with these methods, however in the event of a problem please see “damaged goods” above.
I use USPS First Class, (Priority shipping is available at a slight up charge) to ship the prints. For shipments in the US I am generally able to provide a tracking number.
What is a patent print?
A patent print is a high-quality print of a Patent Drawing filed with the Patent Office. These drawings are carefully selected from millions of patent drawings, digitally restored, assembled into a piece of art and printed on high quality archival paper.
What sizes do the prints come in?
My work is available for purchase in a variety of print sizes and colors. You can select the size and color you want when adding the print to the cart. If you have a special color you need please do not hesitate to ask.
What makes patent prints different?
After selecting the patent, often, various sections of the patent document are assembled into one beautiful print. Imperfections and flaws in the original document are removed and extensive digital restoration is done while maintaining the integrity of the original patent. This will make the print crisp and clear. All prints are made on professional photo printers using high quality archival inks and acid-free archival matt paper. It offers the vibrant colors with a fingerprint-resistant finis. This avoids glare on the print.
Are these Prints framed?
Unless otherwise specifically indicated, all prints are un-matted and unframed.